This disclosure is provided in accordance with applicable consumer protection laws and regulations. Solver ("we", "us", "our") provides the following information regarding "Auto Scheduler", a cloud service that automatically optimizes staff shift schedules based on constraints and preferences.
Business Information
Business Name: Solver
Representative: Kazuaki Matsui
Address: Aco Mansion 101, 5-126-2 Miyamachi, Omiya-ku, Saitama-shi, Saitama, Japan
Phone: Available upon request
Email: connectechceomatsui@gmail.com
Support: Chat support (typically responds within 3 business days)
Website: https://autoschedulers.com
Pricing & Service Fees
Playground: Free (up to 5 people, up to 1 week, no login required)
Free plan: Free (login required, up to 5 staff, up to 1 week, history and staff saving included)
Paid plan: monthly per registered staff seat (Japan ¥600 excl. tax; eurozone €3.50; elsewhere USD $4 baseline; promotions may apply) × roster size; staff limits and options per subscription (see /pricing).
Currency: JPY (Japan) / EUR (eurozone) / USD (elsewhere), based on company address
Prices may change with reasonable advance notice
Payment Methods & Terms
Payment method: Credit card (via Stripe)
Billing cycle: Monthly, based on the contract date (Japan Standard Time)
First invoice: Charged immediately for one billing period when you confirm and complete Checkout to start a paid plan; later cycles are monthly from the subscription start date (calendar day in JST)
Payment timing: Automatic charge to registered credit card upon invoice issuance
Rounding: May occur based on Stripe's currency precision and minimum payment units
Taxes: Additional charges may apply as required by law
Additional fees: Internet connection costs (customer responsibility)
Service Delivery
Service availability: Immediately after payment confirmation (paid plan), after account registration (free plan), or anytime for Playground (no login required)
System requirements: Latest versions of Google Chrome, Microsoft Edge, or Safari recommended
Service content: Cloud service that automatically optimizes staff shift schedules based on constraints and preferences
Cancellation & Refunds
Cancellation available at any time through account settings
After cancellation request, user data is retained for up to 90 days for legal compliance, support, and billing purposes
During retention period, service access is disabled and no additional fees apply
Immediate deletion available upon request to support (no further storage fees apply)
Automatic complete deletion after 90 days (backup deletion may require additional time)
Due to the nature of digital services, refunds are not available for services already provided (except as required by law)
System Requirements
Latest versions of Google Chrome, Microsoft Edge, or Safari recommended
Internet connection required
Usage Limitations
Playground: Up to 5 staff, schedule period up to 1 week
Free plan: Up to 5 staff, schedule period up to 1 week (other limits per pricing page and service specifications)
Paid plan: Staff limits, horizon, and options per subscription (see pricing page)
Application Validity Period
No specific validity period
Special Conditions
Playground is available without login for trial use
See the pricing page for Free plan and Paid plan details
Business Hours & Support
No fixed business hours
Support available via chat only, typically responds within 3 business days
Governing Law & Jurisdiction
Governed by Japanese law
Disputes subject to exclusive jurisdiction of Saitama District Court (as per Terms of Service)
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